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Octane Holding Group is committed to safeguarding your privacy. This policy explains how we collect, use, and protect your personal data when you interact with our website and services, reflecting the latest UK data protection legislation.
Octane Draincare provides professional drainage services across the UK. This Privacy Policy applies to information collected via our website: www.octane.uk.com.
If you have any questions about how we handle your personal data, or if you wish to access or update information we hold about you, please contact our Data Protection Officer (DPO) at: info@octane.uk.com.
We do not seek to identify visitors to our site unless they voluntarily provide their details. Types of information we may collect include:
Personal Details: Name, email address, phone number, and other information submitted via contact forms
Business Information: Details relevant to service enquiries
Email Communication: Messages when you reach out directly or subscribe to updates
IP Addresses and Browsing Data: Through the use of cookies and other tracking technologies (see Section 6)
Required fields in forms are clearly marked with an asterisk (*).
Your personal data will only be used for the purposes explained at the time of collection, including:
Responding to service enquiries or contact requests
Providing updates, service information, or promotional offers (with consent)
Improving our services, website functionality, and performance
Sending occasional newsletters or updates (if opted in)
You may unsubscribe at any time via links in our emails or by contacting us directly.
Under UK GDPR and the Data (Use and Access) Act 2025, we rely on the following lawful bases for processing personal data:
Consent – when you opt-in to receive marketing or updates
Contract – when processing is necessary for fulfilling a service you’ve requested
Legitimate Interests / Recognised Legitimate Interests – to enhance user experience, improve website performance, or support operational and service development, provided your rights are not overridden
We do not sell, rent, or loan any identifiable information to third parties. Data may only be shared outside Octane Holding Group:
When required by law or regulation
When necessary for service fulfilment and with your consent
In response to legal or regulatory obligations
Our website uses cookies to improve functionality, monitor performance, and analyse visitor behaviour. Cookies may collect:
IP address
Browser type
Referring pages
Session length
Consent Updates (2026): Low-risk cookies, such as basic analytics, may be stored in certain circumstances without explicit consent, provided no personal identification occurs. Marketing and non-essential tracking cookies still require explicit consent. You can adjust your browser settings to refuse cookies, though this may affect site functionality.
Personal data will be retained only as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, or reporting requirements.
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Measures include secure servers, firewall protection, encrypted communications, and controlled access to personal data.
You have the right to:
Request access to the personal data we hold about you
Request correction of incorrect or incomplete data
Request deletion of your data where applicable
Object to or restrict processing under certain circumstances
Withdraw consent at any time (for marketing communications)
Lodge a complaint regarding our data handling (formal complaints procedure will be available in line with 2026 DUAA requirements)
To exercise any of these rights, contact us at info@octane.uk.com.
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or privacy practices. Please review this page regularly for the latest version.
For all data privacy concerns, contact:
Data Protection Officer
Octane House, Peace Street, Bradford BD4 8UF
Email: info@octane.uk.com
Alternatively, visit our Contact Us page.
Last Updated: 30th March 2026
